Welcome to Our FAQs

• Return/Exchange Policy

• How does the Alpha Shock fit?
• How does the AMP (no-show) fit?
• How does the Infinite (mid-calf) fit?
• How does the Joule (barefoot style) fit?
• How does the K-Warmer (legwarmer) fit?
• How does the Performance (crew profile) fit?

• Can I wash my Apolla Socks?
• Can I wash my Apolla socks WITH grip?
• How can I prevent holes in my Apolla Socks?
• How durable are Apolla Socks?
• Is it normal to see pilling on the bottom of my Apolla Socks?
• My Joule Sock has stretched out too much...what do I do?
• What are the care instructions for my Apolla Socks?

See all articles in Care Questions →

• Are Apolla Shocks sold as pairs?
• Are there any other colors? When are you adding more colors?
• Can Apolla Compression Socks help with Tendinitis? (Achilles, Peroneal, Tendonitis etc.)
• Can Apolla Socks replace my dance shoes?
• Can I Wear Apolla Socks If I Am Not A Dancer?
• Can you dye Apolla socks?
• Do Apolla Socks help provide relief from Hypermobility issues and/or EDS?

See all articles in General Questions About Apolla Socks →

• How do I best put on my Performance, Infinite or Endurance Socks?
• I am not happy with the fit of my Apolla Socks...what can I do?
• I can't get these socks on!
• Is it normal for my Alphas to fit very snug on my toes and ball of the foot?
• My Apolla socks feel very tight. Should I exchange for the next size up?
• What does “anatomically correct” mean?
• Why is there so much room in the toes of my Apolla Socks?

• Can I combine discount codes?
• Can I order in multiples for my organization/studio/company/team?
• Do you ship to my country?
• Has my order shipped?
• How much does it cost to ship Apolla Socks?
• I have not received my order confirmation…what can I do?
• I made a mistake on my order, what do I do?

See all articles in Order & Shipping Questions →

• I am having trouble logging into my account.

• Are there Male or Female Sock Sizes?
• Do you have Apolla Socks for kids?
• How do you determine foot size?
• If I am younger than 12 OR very petite for my age OR have a very narrow foot does that change my size?
• If I have a very wide foot, does that change my size?
• I have wide feet and/OR bunions. Do you have a style that will fit my feet?
• Is my size the same in all styles of Apolla socks?

See all articles in Sizing Questions →

• Am I able to wear my Apolla Socks over my dance tights?
• How are Apolla Socks for diabetics?
• Is there a sock that I can wear in my shoes?
• Is there a style that gives me arch support and ankle stability AND allows a barefoot grip while dancing or doing yoga?
• My socks feel tight and I have a hard time getting them on… any tips?
• What are compression socks?
• What Does mmHg mean? What is Apolla's mmHg?

See all articles in Style & Shopping Help →

• Can I use rosin with my Apolla Socks?
• Can I wear my Apolla Shocks® on any kind of flooring?
• Can the traction leave residue on my dance floor?
• Can you use the traction refresher to add grip to the bottom of a NON traction Apolla sock?
• Do you have a traction refresher?
• How do I decide between traction or non-traction?
• My tractions is slippery! Help!

See all articles in Traction/Grip Questions →