Shipping and Order Tracking FAQ
Welcome to our Shipping and Order Tracking FAQ. We are committed to ensuring your experience with us is smooth and efficient. Below, you'll find detailed information about our shipping process and how to track your order.
Shipping Schedule
- Order Processing: Orders placed before 9 am CST, Monday through Friday, are processed and shipped the same business day. Orders placed after 9 am CST will be shipped the following business day.
- Pre-Ordered Items: If your order includes a pre-ordered item, the entire shipment will be delayed until the pre-ordered item is available. This policy helps us minimize shipping and handling fees for our customers. If you prefer to receive available items sooner, please contact us to arrange special shipping and fees.
Order Confirmation and Tracking
- Shipping Confirmation: Once your order has been shipped, you will receive an email confirmation, which includes your tracking number. This allows you to follow your package's journey to your doorstep.
- Missing Confirmation Email: If you haven't received your shipping confirmation email, please reach out to us at our customer service email. We will promptly resend your confirmation details.
Track Your Order
You can track your order at any time by visiting our Order Tracking Page. Simply enter your tracking number to see the latest updates on your shipment's status.
Customer Support
We are here to help! If you encounter any issues or have questions regarding your order, please do not hesitate to contact us. Our team is dedicated to providing you with the best possible service, and we guarantee our products with free returns and exchanges.
Thank you for choosing us for your performance wear needs. We look forward to serving you!